• Consumers want solutions, not just products.

  • Solution Commerce

    Digital commerce now requires human-powered, solution-driven conversations between customers and experts. Delivering individualized solutions are the key to converting your customer engagements into sales.

    Nytch helps you make sure your customers are getting the expertise they demand and expect. And it can expand as quickly as your company grows.

  • Technology

    You invest in your employees and e-commerce platforms; Nytch maximizes the potential of both.

    Competency matching

    Maximize the time and expertise of your employees.

    Our unique competency-mapping and algorithm-driven matching technology allow Nytch to direct online consumers to your experts who best meet their specific requirements, whether that employee is deployed at corporate headquarters or at a retail location. Nytch ensures that you are able to provide the best possible solution for every consumer.

    Straight-forward integration

    Simply works.

    Nytch is an API-driven platform which delivers targeted recommendations for context-specific requests, increasing sales conversions and customer satisfaction. Nytch is built on elastic cloud infrastructure and designed to scale with your business needs, whether you are a small boutique or a Fortune 500 enterprise. Nytch easily integrates with your existing inventory, so you can quickly on-board your existing sales force.

    Retain existing consumer facing interface

    Cloud based channel for employees to leverage your existing infrastructure.

    Nytch deploys within your existing e-commerce channels and interface, keeping you in control of your brand. Using a smartphone application available to your employees, customers engage with experts that you have trained and educated, enhancing the shopping experience, reducing returns, and increasing customer loyalty.

  • About Us

    Consumer expectations are shifting dramatically.

    Our Vision

    We believe a mobile economy needs to share more than information, it needs to share knowledge. A customer can access over a million options with a fingertip so easily accessing human knowledge and valuable perspective becomes critical. When you can access over a million options with your fingertip, the human element becomes more important than ever. At Nytch, we believe your company works best when you optimize access to the knowledge and expertise already present in your staff so you can focus on what's most important: your customer.

    Our Story

    Our founding team is a diverse group of people who came together to solve a major problem with online commerce. The richness of the human mind and spirit means that each of us develops our own passions, builds unique knowledge from individual experiences, and has our own philosophy on our place in the world. In e-commerce, this vital human asset was removed from the customer's experience online, depriving millions of people from the benefits of true human product knowledge. Not anymore.

     

    For the past three years, we have been building, testing, and refining the platform that changes the way companies of all sizes and in all industries find and meaningfully engage their customers. The Nytch platform was built with the feedback and insight of the businesses that we work with. Our driving purpose was to discover the tools and resources employees need to maximize their potential, helping them find the products that meet the needs of their online customers.

     

    Online shoppers are no longer content with a generic experience. Nytch deploys the employee's services, skills and unique expertise in a manner that conforms to the way modern people live their lives.

  • Let's Talk

    We have a world class team ready to integrate our custom technology to meet the unique needs of your company. It's time to embrace the future of customer engagement.

    San Francisco, California
    415.841.3044
  • Our Team

    Our team has a demonstrated ability to deliver solutions and build products for some of the world’s most well known and innovative companies.

     Photo credit: Leonardo Flaiban via Visual hunt / CC BY-ND

    Grant

    Co-Founder and CEO

    A lawyer who developed project management skills in the California Governor's Office when Mr. Schwarzenegger occupied it, leading a variety of programs from small projects to department wide directives. Graduated from Pepperdine University and obtained his law degree from the University of Washington in Seattle.

    Photo credit: Robert Bejil Productions via VisualHunt / CC BY

    Adam

    Co-Founder and CTO

    Ex-googler who, for nine years at Google, specialized in building distributed systems including Colossus, Google's distributed file system. Founding engineer at Rubrik, Inc. Graduated from Stanford University with a Computer Science degree.

    Photo credit: Robert Bejil Productions via VisualHunt / CC BY

    Francis

    Lead Mobile Developer

    Experienced iOS developer who has headed international teams of engineers to develop iOS apps for, among other companies, Hotels.com, Burberry and Nike. Fifteen of the apps he has built have received recognition from Apple. Moreover, his work has been empathically endorsed by the public, with more than 250 million downloads.

    Photo credit: Robert Bejil Productions via VisualHunt / CC BY

    Jeff

    Lead Designer

    As a creative and technical director for an advertising agency, he has crafted creative solutions for many companies including Cisco, Nest, Uber, and Intel. He graduated from UCSD and obtained his master's degree in design from NYU.

    Photo credit: Robert Bejil Productions via VisualHunt / CC BY

    Chelsea

    UX Designer

    After 10 years in traditional and digital media solving for clients like Microsoft and Ebay, she shifted her skills to UX. Graduated from SDSU with a degree in Multimedia, her goal is to make happy experiences 100 percent of the time.

    Photo credit: Robert Bejil Productions via VisualHunt / CC BY

    Robert

    Sales Director

    With nearly three decades of fashion industry experience, Robert has worked with numerous fashion brands from large retailers and designers to local independent clothing stores. He is an expert on how to build and foster corporate-customer relationships. Graduated from Carnegie Mellon University.

    Photo credit: Robert Bejil Productions via VisualHunt / CC BY

    Max

    Mobile Developer

    End to end iOS developer who independently broke into the top 20 on the App Store and crafted mobile technologies for educational and collaborative startups including SmarterCookie, Coffee and Power, and Make School.